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    Zoho

    Zoho Forms implementation: forms whose answers land where they belong

    Operion is a Zoho partner and sets up Zoho Forms for SMEs that still receive requests, sign-ups and intakes by email or on paper. The answers go straight to the system where you need them.

    What it does

    What Zoho Forms does

    With Zoho Forms you build online forms without programming. You put them on your website, share them with a link or send them by email. Fields can appear or disappear depending on earlier answers.

    Every submission is stored and can automatically send a notification, create a record in another app or start an approval step.

    Who it is for

    Who Zoho Forms suits

    It suits SMEs that collect a lot of data from customers, candidates or colleagues: quote requests, intake forms, fault reports, leave requests or inspection checklists.

    For a form that has to drive a whole process, with several steps and screens of its own, look at Zoho Creator. What fits, we decide in the intake.

    Set-up

    Choices in the set-up

    These are the choices we make with you during the intake:

    • Which forms

      Which data you collect in loose ways today and which of it becomes a form.

    • Fields and rules

      Which fields are mandatory and which questions only appear after a certain answer.

    • Destination

      Where a submission goes: an email message, a record in Zoho CRM or another app.

    • Approval

      Whether a submission must first be approved by someone.

    • Placement and privacy

      Where the form is placed, which personal data you ask for and how long you keep it.

    Connections

    Connections that matter

    Most forms send their submissions to Zoho CRM, for example as a lead or contact. There are also connections with other Zoho apps such as Zoho Sign, Zoho Campaigns and Zoho People.

    For other systems Zoho Flow can pass the submission on. Whether a connection exists for your situation, we check in the intake.

    More about connections with your ERP, WMS and webshop is on integration.

    With other apps

    Works with the other Zoho apps

    Zoho One

    All Zoho apps under one subscription, with one admin console for users and permissions.

    See Zoho One

    Zoho CRM

    CRM for pipeline, quotes and customer contact.

    See Zoho CRM

    Zoho Sign

    Electronic signing, with templates and a complete audit trail.

    See Zoho Sign

    Zoho Flow

    Connect apps and processes automatically, without programming.

    See Zoho Flow

    Licences

    Licences and pricing

    The licences and current prices of Zoho Forms are on the Zoho pricing page. During the intake we decide which plan fits you.

    Questions

    Frequently asked questions

    Can I put a form on my own website?

    Yes. You can embed a form on your website or share it with a link.

    Can submissions go into my CRM automatically?

    Yes. A submission can create a lead or contact in Zoho CRM, so nobody has to retype the data.

    What do I do with personal data in a form?

    Ask only for what you need and record how long you keep it. We include that in the set-up. For a legal opinion, check with your lawyer.

    Is Zoho Forms part of Zoho One?

    Yes, Zoho Forms is one of the apps in Zoho One. You can also take it on its own.

    What happens after go-live?

    After go-live you get four weeks of aftercare. After that, you can reach us on working days from 08:30 to 17:00 and we respond within 24 hours.

    Stop retyping requests and intakes?

    Tell us which data you receive by email or on paper today. We will show how it lands in your systems as a form.